Terms of Service

Effective date: August 11, 2026 · Hirovia Inc.

These Terms of Service ("Terms") are a binding agreement between Hirovia Inc. ("Hirovia," "we," "us") and the person or entity accessing or using the Hirovia platform, websites, assessments, reports, and related services (collectively, the "Service"). By creating an account, taking an assessment, or otherwise using the Service, you agree to these Terms. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.

1. The Service

Hirovia provides an online candidate-qualification and assessment platform: employers ("Customers") invite job applicants ("Candidates") to complete assessments, and Hirovia produces reports, scores, and related analytics. Hirovia is a technology provider. Hirovia is not an employer, employment agency, recruiter, background-check agency, or consumer reporting agency, and does not make, recommend, or participate in hiring decisions.

2. Accounts

You must provide accurate registration information and keep your credentials secure. You are responsible for all activity under your account and for the acts and omissions of any teammates, client sub-accounts, or other users you authorize. Notify us promptly of any unauthorized use.

3. Customer responsibilities

As between Hirovia and the Customer, the Customer is solely responsible for: (a) all hiring, promotion, and other employment decisions, which must be made by the Customer through its own independent judgment; (b) compliance with all laws applicable to its recruitment and employment practices, including without limitation anti-discrimination laws (such as Title VII, the ADA, and the ADEA in the United States), laws governing the use of assessments and automated tools in hiring (including any applicable notice, consent, bias-audit, or record-keeping requirements in the Customer's jurisdictions), and data-protection laws applicable to Candidate data the Customer collects and submits; (c) obtaining any legally required notices to or consents from Candidates; and (d) the accuracy and lawfulness of all data the Customer or its Candidates submit to the Service. Assessment results are one data point among many. Hirovia scores and reports are provided for informational purposes only and must not be used as the sole basis for any employment decision.

4. Candidates

Candidates take assessments at the request of, and for the benefit of, a Customer. Hirovia processes Candidate responses on the Customer's behalf and delivers results to that Customer. Completing an assessment does not create any employment relationship, application right, or expectation of employment with Hirovia or with any Customer, and does not guarantee any outcome. Candidates must answer truthfully and must not use automated tools or third parties to complete assessments on their behalf.

5. Fees and payment

Fees are described at the time of purchase. Unless expressly stated otherwise: fees are charged for completed assessments; subscription fees are charged monthly in advance; overage fees are charged in arrears; and all fees are non-refundable to the fullest extent permitted by law. We may change pricing prospectively with notice via the Service. Free-trial allowances have no cash value. You are responsible for applicable taxes.

6. Acceptable use

You will not: use the Service in violation of law; submit data you lack rights to submit; attempt to probe, breach, overload, reverse-engineer, scrape, or interfere with the Service; use the Service to build a competing product; resell access except as expressly permitted (e.g., authorized agency accounts); or use assessments for any purpose other than evaluating candidates for genuine employment opportunities. We may suspend or terminate accounts that violate these Terms.

7. Intellectual property

The Service — including all assessment content, questions, scenarios, scoring methodologies, competency frameworks, reports formats, software, and trademarks — is owned by Hirovia Inc. and its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription for your internal hiring purposes. You retain ownership of data you submit; you grant Hirovia a license to host, process, analyze, and display it to operate and improve the Service, including creating de-identified and aggregated data, which Hirovia may use for any lawful purpose (including improving scoring models and benchmarks).

8. AI-assisted features

Portions of the Service use artificial-intelligence models, including third-party models, to evaluate resumes and written responses. AI outputs are probabilistic, may contain errors, and are provided as advisory signals only. You are responsible for independently verifying any AI-generated content you rely on.

9. Confidentiality and reports

Reports are provided for the Customer's internal use. Customers may share individual reports via the Service's sharing features; the Customer is responsible for the consequences of any sharing. Candidates are not entitled to receive their reports from Hirovia; any disclosure of results to Candidates is at the Customer's discretion, subject to applicable law.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, HIROVIA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WITHOUT LIMITING THE FOREGOING, HIROVIA MAKES NO WARRANTY OR REPRESENTATION THAT ASSESSMENT SCORES PREDICT JOB PERFORMANCE, THAT ANY CANDIDATE WILL SUCCEED IN ANY ROLE, OR THAT USE OF THE SERVICE WILL SATISFY ANY LEGAL REQUIREMENT APPLICABLE TO YOUR HIRING PRACTICES. NO ADVICE OR INFORMATION OBTAINED FROM HIROVIA CREATES ANY WARRANTY.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) HIROVIA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY; (b) HIROVIA WILL NOT BE LIABLE FOR ANY EMPLOYMENT DECISION MADE BY ANY CUSTOMER, OR FOR ANY CLAIM BY ANY CANDIDATE OR EMPLOYEE ARISING FROM A CUSTOMER'S RECRUITMENT OR EMPLOYMENT PRACTICES; AND (c) HIROVIA'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS ACTUALLY PAID BY YOU TO HIROVIA IN THE ONE (1) MONTH PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (ii) ONE HUNDRED U.S. DOLLARS (US $100). THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, IN WHICH CASE THEY APPLY TO THE FULLEST EXTENT PERMITTED.

12. Indemnification

You will defend, indemnify, and hold harmless Hirovia Inc. and its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your employment, recruitment, or candidate-selection practices and decisions; (c) any claim by a Candidate, employee, applicant, or regulator relating to your use of assessments; (d) data you submit; or (e) your breach of these Terms or applicable law.

13. Termination

You may stop using the Service at any time; monthly plans may be cancelled effective at the end of the current billing period. We may suspend or terminate the Service or your account for breach, non-payment, legal risk, or discontinuation of the Service. Upon termination we may delete your data after a reasonable period. Sections 3, 4, 7, and 10–16 survive termination.

14. Dispute resolution; arbitration; class-action waiver

Any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in the State of Florida, rather than in court, except that either party may bring qualifying claims in small-claims court or seek injunctive relief for intellectual-property violations. YOU AND HIROVIA WAIVE ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING. Claims must be brought within one (1) year after they accrue, to the extent permitted by law.

15. Governing law

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-laws principles, and subject to Section 14. To the extent any dispute is not subject to arbitration under Section 14, the state and federal courts located in the State of Florida will have exclusive jurisdiction and venue, and each party consents to personal jurisdiction there.

16. General

These Terms, together with the Privacy Policy and any order details presented in the Service, are the entire agreement between you and Hirovia regarding the Service and supersede prior agreements. We may update these Terms by posting a revised version with a new effective date; continued use after changes constitutes acceptance. If any provision is unenforceable, it will be modified to the minimum extent necessary and the remainder will remain in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Notices to Hirovia: legal@hirovia.com.