Jordan Avery (Sample Candidate)
sample@hirovia.com · Firmenkundenbetreuer · completed · eingeladen 2026-08-01 · abgeschlossen 2026-08-01
Durchgehend stark, und die Belege stützen das.
Setzen Sie diese Person an den Anfang der Auswahl. Nutzen Sie den Leitfaden unten zur Bestätigung, nicht zur Vorauswahl.
- 74 Rapport Building
- 74 Systematic Execution
- 74 Situational Insight
- 50 Discovery & Qualification
- 64 Relationship Management
Kernkompetenzen
Sie bestimmen den Passungswert für die Position. Das schattierte Band ist der Bereich, der in dieser Position funktioniert; die Markierung zeigt, wo diese Person im Vergleich zu allen bisher Bewerteten steht.
Ergänzende Indikatoren
Sekundäre Kompetenzen. Sie verändern den Passungswert nicht, prägen aber, wie sich die Kernstärken im Alltag zeigen.
Nachfragen lohnt sich: Direct Dialogue
Situatives Urteilsvermögen 7 von 9 Punkten
Jede der folgenden Situationen begegnet einer Person in dieser Rolle tatsächlich, und keine hat eine recherchierbare richtige Antwort: Jede Option ist plausibel, und die Wahl zeigt, was die Person unter Druck priorisiert. Die Optionen sind unterschiedlich gewichtet; die stärkste ergibt die volle Punktzahl.
Profil-Übereinstimmung
18 von 22 Merkmalen in der Zone des Erfolgsprofils.
Merkmale im Detail (Stanine 1–9)
| Merkmal | Ziel | Score | |
|---|---|---|---|
| Assertiveness | high | 4 | ✗ |
| Communications | high | 7 | ✓ |
| Competitive Style | mid | 4 | ✓ |
| Concentration | high | 7 | ✓ |
| Conflict Management | high | 5 | ✗ |
| Creativeness | high | 7 | ✓ |
| Decisiveness | high | 7 | ✓ |
| Detail Orientation | high | 7 | ✓ |
| Ego | high | 4 | ✗ |
| Emotional Composure | mid | 7 | ✗ |
| Empathy | high | 7 | ✓ |
| Initiative | high | 7 | ✓ |
| Instructiveness | high | 7 | ✓ |
| Learning | high | 7 | ✓ |
| Listening | high | 7 | ✓ |
| Negotiating | mid | 4 | ✓ |
| Planning | high | 7 | ✓ |
| Presentation Style | high | 7 | ✓ |
| Schedule Orientation | high | 7 | ✓ |
| Sociability | high | 7 | ✓ |
| Structure | high | 7 | ✓ |
| Task Completion | high | 7 | ✓ |
Alle 33 Merkmale
| Affiliation | 4 |
| Assertiveness | 4 |
| Authority Relationships | 3 |
| Closure | 4 |
| Communications | 7 |
| Competitive Style | 4 |
| Concentration | 7 |
| Conflict Management | 5 |
| Creativeness | 7 |
| Decisiveness | 7 |
| Detail Orientation | 7 |
| Ego | 4 |
| Emotional Composure | 7 |
| Empathy | 7 |
| Goal Orientation | 4 |
| Influence | 3 |
| Initiative | 7 |
| Instructiveness | 7 |
| Intensity | 4 |
| Learning | 7 |
| Listening | 7 |
| Mobility | 4 |
| Negotiating | 4 |
| Planning | 7 |
| Presentation Style | 7 |
| Response to Change | 5 |
| Schedule Orientation | 7 |
| Self Responsibility | 7 |
| Sociability | 7 |
| Structure | 7 |
| Task Completion | 7 |
| Time Competency | 5 |
| Vitality | 7 |
Lebenslauf-Bewertung — 76/100
Six years of B2B account management with clear progression from coordinator to senior account owner. Strong tenure pattern (2-3 years per role) and quantified retention results. Resume is well organized and achievement-oriented.
- Managed a $2.4M portfolio of 18 corporate accounts with 96% retention over two years
- Documented expansion wins, including growing a key account 40% through proactive needs analysis
- Stable career progression within the same industry
- No direct experience with enterprise procurement cycles longer than 6 months
- Gap of 7 months in 2023 is not explained
- Limited evidence of managing accounts through a pricing increase or service failure
Freitextantworten (Score 71/100)
For the past three years I managed a portfolio of 18 corporate accounts worth about $2.4M annually. I ran quarterly business reviews with every account and monthly check-ins with the top five. When I took over, retention was 88%; I brought it to 96% by [sample answer continues...]
Bewertet 74/100. Concrete account example with portfolio size, cadence of reviews and a quantified growth outcome. Slightly light on senior-stakeholder strategy.
Our largest client gave notice after a billing dispute compounded a service delay. I asked for 30 days, brought their operations lead into a weekly call, fixed the root invoice error, and negotiated a service credit. They renewed for two years [sample answer continues...]
Bewertet 68/100. Honest account of a client on the verge of leaving; clear ownership and a structured recovery plan. Outcome stated but long-term relationship state left vague.
Gesamt: Answers are specific and grounded in real situations, with honest treatment of a near-loss. The retention answer would benefit from more detail on the long-term relationship repair.
Vorgeschlagener Interviewleitfaden
Die Fragen decken jede Kernkompetenz ab, dazu jeden ergänzenden Indikator unter dem Durchschnitt — Kernbereiche prüfen Sie unabhängig vom Score.
Rapport Building
- Contacts clients only when something is due
- Knows the account, not the people
- Rapport is a script, not a relationship
- Maintains contact rhythm beyond transactions
- Knows clients' goals, pressures and preferences
- Clients ask for them by name
- What has kept it alive?
- What has it been worth to both sides?
- Walk me through a real onboarding you did.
- What do you record and remember?
- What was the first sign?
- What would you do differently?
Relationship Management
- Relationships are transactional and shallow
- Friction is left to harden into distance
- Wins the point, loses the partner
- Builds trust across levels and functions
- Repairs strained relationships proactively
- Trades short-term wins for long-term partnership
- What was your share of the badness?
- What did you actually do to repair it?
- Where is it now?
- Give me a live example.
- What's your rhythm of contact?
- How did you frame the no?
- What did you offer instead?
Systematic Execution
- Workflow is improvised daily
- Details slip; records lag reality
- Volume causes chaos rather than rhythm
- Runs a visible, repeatable system
- Documentation is current without being asked
- High volume raises throughput, not error rates
- What system kept it accurate?
- What was your error rate, honestly?
- What happened when volume spiked?
- What survives when the day goes sideways?
- How do you make sure nothing entering your queue gets lost?
- What problem did it solve?
- Did it stick after you moved on?
Situational Insight
- Misses shifts in tone and intent
- Assumes silence means agreement
- Surprised by outcomes others saw coming
- Notices what is said and what is avoided
- Tests hypotheses about the other side's position
- Anticipates objections before they surface
- What tipped you off?
- What did you do with the read?
- How did you surface it?
- Were you right?
- What did you miss?
- What do you watch for now?
Problem Solving
- Applies the standard fix whether or not it fits
- Firefights symptoms and leaves causes intact
- Gives up when the manual runs out
- Diagnoses before prescribing
- Generates several options and tests the best
- Enjoys problems nobody has solved yet
- How did you take it apart?
- What options did you generate before choosing?
- How did you know it worked?
- What led you astray?
- How did you catch it?
- What questions do you ask?
- When do you involve others?
Discovery & Qualification
- Meetings ramble without an agenda or goal
- Accepts vague answers and moves on
- Invests equally in good and hopeless prospects
- Comes with a structured line of questions
- Probes until answers are concrete
- Disqualifies fast and reinvests the time
- Which answer most often disqualifies?
- What do you do with a vague answer?
- What was the signal in each case?
- What did the miss cost?
- Show me with a recent example.
- What if the other side hijacks the agenda?
Direct Dialogue niedriger Score — vorsichtig nachfragen
- Goes quiet in meetings and vents in private afterward
- Lets small frictions accumulate into resentments
- Concedes quickly just to end the discomfort
- Raises the issue with the person involved, early and calmly
- Separates the problem from the person
- Negotiates toward a resolution both sides can accept
- How did you open that conversation?
- What was the hardest moment in it?
- Where did the relationship land?
- What was the cost of the delay?
- What would you do sooner next time?
- Give me a concrete recent case.
- How far do you push before accepting the call?